e2bet live Terms and Conditions

These Terms and Conditions ("Terms") govern the use of the e2bet live platform and all associated services. By accessing the e2bet live website, creating an account, or beginning to use any service, you are legally agreeing to these Terms.

These Terms apply to all individuals residing in Bangladesh and using e2bet live services from Bangladesh. If you do not agree with any part of these Terms, please refrain from using the platform.

To open an account on e2bet live, you must provide accurate and complete information. If the information provided at registration is false or incomplete, the platform reserves the right to close the account at any time.

2.1 Registration Requirements

1. Each user may create only one account. Creating multiple accounts is strictly prohibited.
2. You must provide your correct name, mobile number and email address at registration.
3. Keeping your account password confidential is your own responsibility.
4. Accounts may not be transferred or sold to a third party.
5. If documents are requested for identity verification, they must be provided.

2.2 Account Security

We strongly advise against sharing your login details with anyone else. If you notice any unauthorised access or suspicious activity on your account, notify our support team immediately. e2bet live will not be held responsible for any loss resulting from your login details falling into someone else's hands.

To create an account and use services on e2bet live, users must be 21 years of age or older. Casino games, slots and sports betting — all activities are for users aged 21+ only.

e2bet live may request a National ID card or other government-issued document for age verification at the time of registration or at any point thereafter. Account activity may be restricted until verification is complete.

e2bet live currently accepts deposits and withdrawals via Bangladesh's popular mobile banking services bKash, Nagad, Rocket and bank transfer.

4.1 Deposit Terms

1. The minimum deposit amount is ৳100 (for all methods).
2. Deposits must be made only from an account registered in the user's own name.
3. Deposits from third-party accounts or cards are prohibited.
4. Once a deposit is completed, it is generally credited to the account quickly.

4.2 Withdrawal Terms

1. The minimum withdrawal amount is ৳800.
2. Withdrawals can only be made to the same account used for the deposit.
3. A withdrawal request may take 10–45 minutes to process.
4. Withdrawal requests may be declined if the wagering requirements of any bonus have not been met.
5. Large withdrawals may be held pending completion of identity verification.

e2bet live offers various bonuses and promotional offers. Accepting these offers automatically makes the associated terms applicable.

5.1 Welcome Bonus

New members will receive a 100% bonus on their first deposit, up to a maximum of ৳20,000. The wagering requirement for this bonus is 10 times the bonus amount. For example: a ৳1,000 deposit receiving a ৳1,000 bonus gives a balance of ৳2,000, and the wagering requirement will be ৳1,000 × 10 = ৳10,000.

5.2 General Bonus Terms

1. A bonus is credited to the bonus account only — it is not cash.
2. No winnings derived from a bonus may be withdrawn before the wagering requirement is met.
3. Multiple bonuses may not be used at the same time unless specifically permitted.
4. e2bet live may set or change bonus eligibility criteria at any time.
5. The right to cancel a bonus is reserved if fraud or a breach of terms is suspected.

5.3 Other Promotions

Regular promotions including weekly rewards, cricket festivals, Friday slot offers and birthday gifts each have their own separate wagering requirements. Please read the relevant detailed terms before accepting any promotion.

e2bet live offers various types of games including slots, live casino, baccarat, roulette, Teen Patti and sports betting. Each game has its own rules, which are detailed on the game page.

6.1 Game Terms

1. Game outcomes are determined entirely through a Random Number Generator (RNG) or live dealer process.
2. If a game stops mid-way due to a technical fault, the bet will be considered void and the stake will be returned.
3. If a dispute arises over a game result, the server log will be treated as final evidence.
4. Betting limits (minimum and maximum) are set separately for each game.

6.2 Sports Betting

e2bet live reserves the right to change odds for betting on cricket, football and other sports. If a match is cancelled or suspended indefinitely, bets will be returned. In the case of a multi-bet, if one selection is voided, the remaining selections will be settled according to their results.

e2bet live is committed to maintaining a fair and orderly environment. All users must follow the conduct rules below.

7.1 Prohibited Activities

• Gaining advantage from games or bonuses through fraud, deception or any other dishonest method.
• Accessing the platform using bots, automated software or hacking tools.
• Abusing bonuses, such as bonus washing or collusion.
• Creating multiple accounts to take advantage of bonuses or promotions.
• Conducting money laundering or any other unlawful financial activity.
• Using abusive, threatening or obscene language in live chat or support channels.

Involvement in any of the above prohibited activities will result in permanent account closure and the balance may be forfeited.

e2bet live treats the protection of users' personal information and financial data as its highest priority. All data is kept secure through SSL encryption technology.

Full details of how we collect, store and use your personal information are provided in our Privacy Policy. Your information is not sold to third parties.

8.1 Data Protection Terms

1. Your account information will be used only for the purpose of providing services.
2. Documents collected for KYC (Know Your Customer) verification are stored securely.
3. Information may be provided in response to a lawful request from law enforcement authorities.
4. You may contact the support team at any time to update your information.

e2bet live believes that betting and gaming should be a form of entertainment, not a source of income. We encourage all users to play in moderation and within their financial means.

If you feel you are having difficulty controlling your gaming habits, you will find detailed support information on our Responsible Gaming page. Contact our support team to set self-exclusion limits or temporarily suspend your account.

e2bet live reserves the right to temporarily suspend or permanently close an account in the following circumstances:

• Breach of any clause of these Terms.
• Suspicion of fraud or money laundering.
• Failure to cooperate with identity verification or provision of false information.
• Being identified as a minor.
• Extended inactivity (more than 24 months).
• At the user's own request.

10.1 Account Closure Procedure

If a user wishes to close their account themselves, they must notify the support team via 24/7 live chat or email. After a closure request is submitted, the user will be given the opportunity to withdraw any remaining balance subject to all wagering requirements being met.

e2bet live provides the platform on an "as is" basis. e2bet live will not bear any responsibility in the following situations:

• If a game or transaction remains incomplete due to an internet connection failure.
• If login details are compromised due to the user's own negligence.
• If a transaction is delayed due to a third-party service provider (such as a mobile banking service).
• If service is temporarily disrupted due to an unexpected technical fault or cyber attack.

e2bet live always works to resolve technical issues promptly and endeavours to protect users' interests.

e2bet live reserves the right to amend, change or update these Terms as needed. If any significant changes are made, users will be notified via their registered email or through a notice on the platform.

Continued use of the platform after a change notification will be taken to mean that the user has accepted the revised Terms. It is therefore recommended that you visit this page regularly.

If a dispute arises on any matter, please first contact our 24/7 support team via live chat or email. We are always willing to resolve issues quickly and fairly through discussion.

13.1 Dispute Filing Procedure

1. Please send an email with full details of the dispute, including the relevant date and amount.
2. The support team will usually review the matter within working hours.
3. Additional documents may be requested if needed.
4. Server logs and transaction records will be treated as final evidence.

Visit our FAQ page for answers to common questions — the most frequently asked questions are answered there. Read our About Us page to learn more about us.

If you have any questions or comments about these terms, contact us through the following channels:

• Live Chat: 24 hours a day, 7 days a week — in Bengali and English.
• Email: [email protected]

Our support team is able to assist in both Bengali and English.